Privacy Policy
HuntForge is committed to protecting your privacy and ensuring a smooth shopping experience. This policy explains how we collect, use, and safeguard your personal information, as well as details about our payment and refund policies.
1. Information We Collect
- Personal Information: Name, email address, shipping address, and phone number when you place an order or contact us.
- Payment Information: Collected securely by trusted third-party payment processors (e.g., credit/debit card details).
- Browsing Information: IP address, browser type, and pages visited via cookies and analytics tools.
2. How We Use Your Information
- To process and deliver your orders.
- To provide customer support and respond to inquiries.
- To send updates, promotional offers, and newsletters (if opted in).
- To analyze website usage and improve our services.
3. Payment Policy
- Accepted Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods as listed during checkout.
- Secure Payments: All payments are processed through secure, encrypted channels via trusted payment processors. HuntForge does not store or handle your credit card information directly.
- Currency: Transactions are processed in USD unless stated otherwise. Any applicable currency conversion fees are the customer’s responsibility.
4. Refund Policy
- Eligibility: Refunds are available for unused, undamaged products returned within 30 days of delivery.
- Process:
- Contact us at support@huntforge.co with your order details.
- Upon approval, ship the product back to our return address (provided in the email).
- Refunds will be processed within 5–7 business days of receiving the returned product.
- Exclusions: Custom or personalized items and products damaged due to misuse are not eligible for refunds.
- Shipping Costs: Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
5. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Trusted service providers (e.g., payment processors, shipping companies).
- Authorities, if required by law.
6. Data Security
We implement industry-standard measures to protect your data. However, no online transmission is 100% secure.
7. Cookies and Tracking
We use cookies to improve your experience and analyze site performance. You can disable cookies in your browser settings.
8. Your Rights
- Access and Update: You can request access to or update your personal data.
- Opt-Out: Unsubscribe from emails by clicking the “Unsubscribe” link in any communication